The main purpose of this role is to provide remittance disbursement services in a professional and efficient manner.
The Booth Teller reports directly to the Booth Supervisor.
This position is responsible for processing remittance transactions in an accurate and professional way. They are required to carry out remittance operations in a legally complaint manner by checking the integrity of the documents provided and identify potential fraudulent documents.
Internal Liaison takes place with the Booth staff. External liaison takes place with external customers.
Duties And Responsibilities
Duties and Responsibilities (include but is not limited to):
Process remittance transactions accurately
Ensure correct and valid documentation in provided by customers in order to ensure legal compliance
Manage own stock to ensure accurate balancing
Provide customer support
Maintain current knowledge of foreign exchange
Uphold the company brand
Manage own professional and self-development
Qualifications And Experience
Grade 12 or equivalent (Essential)
Mukuru Forex Consultant training course (Essential)
Must remain current and competent by passing tests and assignments (Essential)
Understanding and speaking of Lingala or Swahili (Essential)
1 year Customer Service Consultant experience (Essential)
Cash handling experience (Desirable)
Knowledge of foreign currencies
Knowledge of FICA regulations
Knowledge of exchange control regulations
Verbal and written communication skills
Organizational & administrative skills
Attention to detail
How To Apply
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